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FAQ’s

Q. Do you provide certificate for 21 Contact / 35 Contact Hours ? And is this certificate acceptable by PMI®?

A: Yes, we do provide course completion certificate or 21 PDUs/ 35 PDUs depending upon the course that you have done from us in PDF format, after completion of course. And these PDUs are well recognized by PMI®.

Q. What is the end of course assessment test? Do you have any pass marks?

A: The purpose of assessment test is not ‘Pass or Fail’ but to assess preparation of our students and identify any area of improvement. Assessment test is requirement of PMI® to mark completion of contact hours course.

Q. How do I contact faculty?

A: Our faculty can be contacted via emails, phone, Whatsapp and we are available on skype as well.

Q. What do I have to do if I need refresher training and need to sit in another session conducted by you?

A. Just inform us and we will include you in our next batch free of cost.

Q. How should I make the payment and what are the modes of payment available? Do I get a receipt or confirmation for the same?

A: In case you are in India, online payment can be made using Netbanking.  International students can make payment using paypal and credit card.  You can also make payment at our center in cash.

Q. Does the course fee include the examination fee as well?

A: No, course fee does not include exam fee.

Q. Am I going to get the course completion certificate online or by post to my home country? Will there be any additional charge for getting the certificate by post?

A: We will send you the course completion certificate issued by Unnap Consulting as PDF file via email. We do not provide hard copy for online program.  However, the same can be requested for nominal additional cost.

Q. What is response time for my query from online course?

A: All queries are replied within 24 hours.

Q. Can you guarantee that I will pass the exam?

A: Yes, we are confident that our training programs prepare our students for full success. We even refund 100% fee if in case our student fails the exam provided you have taken the exam within 60 days from completion of course and have scored above 85% in our mock exams.  Apart from this, we refund 100% of your fee with no questions asked if you do not like our content and ask for refund on first day of the session.